Frequently Asked Questions

  • 1. Where is SERC located?

    A: SERC is located in the Science Building, Room 304, on the main campus of San Jose State University. The Science Building is near the northwest corner of the campus, just south of the King Library and near the intersection of Fourth Street and San Fernando.

  • 2. What are the hours of operation for SERC?

    A: Currently we book appointments for SERC. Please contact the SERC Director at or 408-924-4884.

  • 3. Where should I park?

    A: It is easiest to park in the 4th Street or 7th Street garages. You must buy a parking ticket at one of the machines from the 3rd-6th floors. There are meters on 4th St in front of the Science Building.  Parking in the loading zones on 4th Street without proper plates will result in a parking ticket from the City of San Jose.

  • 4. How long can I check out items?

    A: Usually items are checked out for up to 2 weeks but more popular items may be only checked out for one week.

  • 5. How long can I check out animals from the Wildlife Ambassador Program?

    A: Teachers & Students who are certified by SERC may check animals out for up to 4 days, Monday-Thursday of a week. Animals may not be checked out over the weekend and must be back at SJSU on Thursday of the week they are checked out.